Return & Refund Policy

Dear customer:

Thank you for choosing products of TDRFORCE. In order to provide you with more satisfactory service and better protect your rights, please read this regulation carefully.

Regulations:

  1. For any quality issue of TDRFORCE products within 180 days after sale, we offer no-hassel return service for our customers;
  2. Please contact our online customer service or sales04@tdrshine.com before return.
  3. Valid evidence of purchase will be essential such as order ID or warranty card.
  4. Valid evidence showing product problems shall be provided in the contact such as videos, photos or detailed descriptions.
  5. Warranty card shall be filled out and attached with the return product.

 

Please notice: 

The following situations are not applicable to our no-hassel return policy.

  1. Product damage caused by installation or use not in accordance with the instruction manual;
  2. Product beyond 180 days after sale;
  3. Product return with no reason;
  4. Product damage caused by self-disassemblyor sabotage;
  5. Product damage caused by force majeure such as earthquakes, fires, etc.

Contact form

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